Winner of the 2026 Top Visitor Experience App Award

Travel and Hospitality Tech Outlook

About Enhanced Visitor Experience

Helping Visitors Connect More Deeply With the Places They Visit

Every place has a story worth telling.
The challenge is helping visitors discover it at the right moment.

Enhanced Visitor Experience exists to help museums, visitor centers, and destinations engage travelers before they arrive and guide them through meaningful, self-paced experiences once they do.

Our focus is simple: help visitors slow down, explore more, and better understand what makes a place special.

Where It Started

Enhanced Visitor Experience was founded by Warren Franklin, a longtime broadcaster and storyteller with more than 50 years of experience in radio, news, sales, and management.

For decades, Warren helped communities share their stories through the airwaves across Oregon. His work taught him something important…stories matter most when they are easy to access, well told, and experienced at the right time.

That belief still guides everything we do today.

A Deep Connection to Tourism and Community

In the 1990s, Warren served nearly a decade on the board of what is now Travel Salem, then known as the Salem Convention and Visitor Association. He also spent two years as its president.

That experience shaped a lifelong appreciation for tourism, community development, and the role storytelling plays in how visitors experience a place.

It also revealed a growing challenge: many visitor experiences begin too late.

By the time travelers arrive, decisions are already made.

Why Enhanced Visitor Experience Exists

Enhanced Visitor Experience was created to change that timeline.

We help organizations reach travelers during the journey, not just at the door, using location-aware storytelling that works naturally with how people explore today.

Our platform combines:

  • Narrated audio storytelling

  • Thoughtfully written content

  • Rich photography

  • Light, engaging trivia

    All designed to enhance the visitor experience without adding staff workload or operational complexity.

A Simple Path to a Better Visitor Experience

Step 1

Schedule A Demo

See how Enhanced Visitor Experience fits your organization and goals.

Step 2

Launch Your Discovery Experience

We prepare and activate your content with minimal staff involvement.

Step 3

Enhance Your Visitor Experience

Reach visitors earlier and engage them more meaningfully.

What Our Users Are Saying

★★★★★

Review #1

~ First Name + Last Initial
Google Review

★★★★★

Review #2

~ First Name + Last Initial
Google Review

★★★★★

Review #3

~ First Name + Last Initial
Google Review

Let’s Enhance Your Visitor Experience

Schedule a short walkthrough to see how Enhanced Visitor Experience works and whether it’s a fit for your organization.

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